HASLIZA ASPARI

HASLIZA ASPARI

FLORAL OPERATIONS | LUXURY HOSPITALITY | COMMERCIAL FLORAL MANAGEMENT

UAE

Profile summary

Floral operations and luxury hospitality professional with 25+ years of experience across the UAE, Oman, Kuwait, Brunei and Malaysia. Experienced in commercial floral operations, five-star hotel environments, floral production and design, luxury retail presentation, event floral installations, large-scale event coordination, inventory management, procurement, supplier relations, budget control and team leadership. Demonstrated leadership experience supervising teams of up to 15 personnel, coordinating multi-site floral operations, managing significant operational budgets and delivering floral solutions for premium hospitality clients, corporate events and weddings. Familiar with Western, Asian and Middle Eastern floral design, with proficiency in Microsoft Office and experience working in multicultural hospitality environments. Holds a Bachelor (Hons) in Event Management, supported by leadership and Train the Trainer certifications.

Key skills

ProfessionalFloral Operations Management and Daily Department Supervision Five-Star Luxury Hotel and Resort Standards Commercial Floral Retail and Production Western Asian and Middle Eastern Floral Design Floral Arrangements Installations and Event Styling Large-Scale Events Weddings and Corporate Functions Team Leadership Mentoring and Training Flower Quality Freshness and Presentation Standards Inventory Management Stock Control and Procurement Supplier and Vendor Relationship Management Budget Management Cost Control and Operational Reporting Event Planning Scheduling and Logistics Visual Merchandising and Luxury Customer Experience Multisite Operations and Stakeholder Communication SOP Implementation and Continuous Improvement Word Excel and Outlook English Communication and Cross-Cultural Collaboration Creative Problem-Solving and Operational Innovation Western, Asian and Middle Eastern Floral Design Floral Arrangements, Installations and Event Styling Large-Scale Events, Weddings and Corporate Functions Team Leadership, Mentoring and Training Flower Quality, Freshness and Presentation Standards Inventory Management, Stock Control and Procurement Budget Management, Cost Control and Operational Reporting Event Planning, Scheduling and Logistics Word, Excel and Outlook

Professional experience

FLORAL OPERATIONS MANAGERJul 2025 - Present
Flowerseries (M) Sdn BhdKuala Lumpur, Malaysia

Lead floral operations, production planning, inventory, procurement, workforce planning, budget control and delivery for luxury hospitality clients, premium retail projects and five-star hotel environments.

  • Direct daily floral production and operational planning to meet client, venue and event requirements.
  • Supervise a team of 15 florists, installers, designers and logistics personnel, supporting performance, coordination and quality standards.
  • Coordinate flower purchasing, supplier relationships, inventory availability and stock control.
  • Plan floral installations, delivery schedules and event logistics to achieve timely execution and event readiness.
  • Maintain operational workflows and standard operating procedures while supporting hospitality and safety standards.
  • Support hotel pre-openings, branding projects and hospitality activations.
  • Achieved 100% event readiness and on-time installation delivery through structured planning and logistics coordination.
  • Managed annual operational budgets exceeding AED 1.5 million, with a focus on cost control and operational efficiency.
OPERATIONS HEADJul 2024 - Jun 2025
Choco Flower LtdAbu Dhabi, UAE

Directed daily operations for bespoke floral projects, luxury gifting, experiential events, workshops and customer engagement initiatives.

  • Supervised florists, designers and logistics teams, coordinating production schedules and delivery timelines.
  • Oversaw purchasing, inventory control, supplier coordination and workforce scheduling.
  • Implemented standard operating procedures and streamlined workflows to improve operational consistency.
  • Coordinated floral production and logistics from preparation through delivery.
  • Maintained a 4.8-star customer satisfaction rating and achieved zero employee turnover during tenure.
HEAD FLORIST / EVENTS OPERATIONSFeb 2014 - Aug 2023
United Eastern Medical Services (UEMS)Abu Dhabi, UAE

Managed commercial floral retail operations, inventory, procurement, merchandising, customer service and multisite floral support across healthcare facilities in Abu Dhabi.

  • Oversaw floral operations across multiple healthcare facilities and led a team of five florists.
  • Managed daily flower-shop presentation, stock availability, purchasing, supplier coordination and customer service.
  • Directed a hospital-based flower shop generating approximately AED 960,000 annually and managed an annual floral procurement budget of AED 1.2 million.
  • Coordinated and supported more than 20 events annually, including corporate functions, awareness campaigns and VIP visits.
  • Maintained floral presentation and service standards while supporting healthcare compliance and continuity of operations.
  • Contributed to a 30% increase in campaign engagement through visual branding and floral presentation initiatives.
  • Received Top 5 Pearl Awards in 2020 and 2021 for innovation, operational excellence, guest experience and leadership.
  • Supported large-scale COVID-19 operational initiatives while maintaining compliance and service continuity.
EVENT DESIGNERSep 2023 - Jan 2024
Camelia Flowers & EventsAbu Dhabi, UAE

Developed and delivered luxury event concepts, floral installations, showroom activations, weddings and private events.

  • Designed, installed and dismantled floral arrangements and installations.
  • Coordinated event logistics and execution to meet design and client requirements.
  • Supported recruitment and onboarding activities.
  • Delivered floral experiences for premium clientele.
CO-FOUNDER & EVENT DIRECTORJan 2006 - Jan 2008
Flowerseries (M) Sdn BhdMalaysia

Founded and managed a floral and events business serving luxury weddings, hospitality events and corporate functions.

  • Managed event budgets of up to RM500,000.
  • Coordinated vendor networks and event operations across premium hotel venues.
  • Oversaw floral concepts and event delivery for luxury clients. EARLIER LUXURY HOTEL & FLORAL EXPERIENCE
Head FloristJan 2012 - Jan 2014
Fairmont The PalmDubai
Head FloristJan 2012 - Jan 2012
The Regency HotelKuwait
Head FloristJan 2008 - Jan 2011
Al Bustan Palace, Ritz-CarltonOman
FloristJan 2004 - Jan 2006
Al Bustan Palace, Ritz-CarltonOman
FloristJan 2002 - Jan 2003
Jumeirah Emirates TowersDubai
Head FloristJan 2002 - Jan 2002
The Empire HotelBrunei
FloristJan 2001 - Jan 2001
Pulai Springs ResortMalaysia

Education

Bachelor (Hons) Event ManagementJan 2021 - May 2025
Management & Science University, Malaysia

Final CGPA: 3.84 Programme: Bachelor in Event Management (Hons)

Certifications

Train the Trainer Certification
Leadership Training
Pearl Essence & Pearl Exclusive Customer Experience Training
Service from the Heart
Cultural Diversity & Difficult Customer Handling
Unified Healthcare Providers Program
Opera PMS TrainingPMS

Languages

English